Customer care
OXIQ Support
Help for authorised OXIQ users, workspace administrators and app-store reviewers.
Contact support
Email support@oxiq.app. Include your organisation, device, operating system and a short description of what happened. Never send a password or verification code.
Before contacting us
- Confirm that your internet connection is available.
- Close and reopen the app, then sign in again if the session expired.
- Check that your workspace administrator has assigned the required role or feature access.
- For a repeatable problem, include the steps, approximate time and a screenshot with confidential data hidden.
Account access
OXIQ mobile apps are free companion apps for existing business accounts. New access is issued by an authorised workspace administrator. If your work email is not recognised, contact your organisation’s OXIQ administrator or email support.
Privacy and account deletion
Read the Privacy Policy or follow the account deletion instructions. Deletion requests are reviewed to protect customer records, contractual retention and workspace ownership.